Privacy Policy

Your Privacy

Last updated: March 2026

Dr Michael Ling Dentistry Professional Corporation, operating under the patient-facing name Smiling Dental, respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Business Identity

Legal business name:

Dr Michael Ling Dentistry Professional Corporation

Operating name:

Smiling Dental

Throughout this policy, the terms “we,” “our,” or “Smiling Dental” refer to Dr Michael Ling Dentistry Professional Corporation.

Minors

https://smilingdentaldundas.ca is intended for the use of adults 18 years or older and children over the age of 13. You are not permitted to use the Site if you are under the age of 13. By using the Site, you agree to provide us with accurate information concerning your age or identity if we request it. You also agree not to assist children under the age of 13 in accessing the Site or to attempt to contact children under 13 through the Site.

Information We Collect

When you interact with our website, forms, or services, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Appointment information

  • Information related to dental treatment inquiries

  • Communication preferences

  • Website usage information such as cookies and analytics data

Information may be collected when you:

  • Submit a website form

  • Request information about treatment

  • Download guides or resources

  • Schedule an appointment

  • Communicate with our office by phone, SMS, or email

How We Use Your Information

We use the information we collect to:

 

  • Respond to inquiries

  • Schedule and manage appointments

  • Provide information about dental services

  • Send appointment reminders

  • Send follow-up messages related to consultations or treatment inquiries

  • Improve our website and patient experience

  • Maintain internal records

 

SMS Communications

If you provide your phone number and opt in to receive text messages, you consent to receive SMS communications from Smiling Dental.

SMS messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Responses to patient inquiries

  • Follow-up communications related to dental consultations

  • Important service notifications

Message frequency varies depending on your interaction with our office.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS messages at any time by replying:

STOP

For assistance, reply:

HELP

or contact our office directly.

SMS Opt-In Consent

SMS consent may be collected through:

  • Website forms

  • Appointment request forms

  • In-office written consent forms

  • Direct communication with our team

By providing your phone number and submitting a form or request, you consent to receive communication from our office related to your inquiry or appointment.

No Sharing of Mobile Information

Mobile phone numbers and SMS consent are never shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Your information is used solely for communication between you and Smiling Dental.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyze website traffic

  • Improve website performance

  • Understand how visitors use the site

  • Improve user experience

You can adjust cookie preferences in your browser settings.

Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal information.

While no online system can guarantee complete security, we implement industry-standard safeguards to protect personal data.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information when appropriate

  • Withdraw consent for communications

You may opt out of SMS messages at any time by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Smiling Dental

Dr Michael Ling Dentistry Professional Corporation

Phone: 289-378-5334

Email: hello@smilingdentaldundas.ca

Address: 4 Cootes Dr, Dundas, ON. L9H1A9

Team Member