Frequently Asked Questions
Are you accepting new patients?
Yes! We are currently accepting new patients and would love to meet you and your family. Most people...
Are you accepting new patients?
Do you direct bill to my insurance?
Yes! We handle all of the paperwork on your behalf. When your treatment is complete, we electronically submit ...
Do you direct bill to my insurance?
Do you accept direct payment from my insurance company?
We have something even better!
These days, insurance companies have made it very difficult for dental offices to accept payment ...
Do you accept direct payment from my insurance company?
Do you offer payment plans?
Yes! We specialize in finding creative solutions to virtually every dental problem at virtually every budget level. Monthly...
Do you offer payment plans?
What does “No Lectures, No Judgment, No Hassles” mean?
A lot of the patients we meet tell us that they’ve been frustrated and turned off by other dentists who either made them feel bad about their situation, or pressured them into making...
What does “No Lectures, No Judgment, No Hassles” mean?
Do you take my dental insurance?
Yes! We accept all private dental insurance plans, as well as nearly all government plans like First Canadian Health (IA) and Healthy Smiles for children. The only plans we do not currently...
Do you take my dental insurance?
Do I need to request my records from my old dentist?
Your old dental records are sometimes helpful. Other times it's just as easy to start with a fresh set of records. If necessary, we can complete the transfer request to get your records from your...
Do I need to request my records from my old dentist?
How much will my first visit cost?
Your first visit can cost anywhere from $0 to around $400, depending on exactly what you are looking for. To find out what happens at your first visit, and which type of first visit is the right...
How much will my first visit cost?
I'm terrified of the dentist - what can you do to help me?
A lot of our patients have had really bad dental experiences in the past and have developed a fear of the dentist. We take special pride in showing them that today's dentistry does NOT have...
I'm terrified of the dentist - what can you do to help me?
Can my whole family be seen at the same time?
Yes! You can save time and trips to the dentist by having your family seen at the same time, or back to back. Let us know what kind of appointments you are looking for and we will make it...
Can my whole family be seen at the same time?
Do you accept Healthy Smiles?
Yes! Healthy Smiles Ontario is a government program that helps pay for dental treatment for kids under 17 years old who come from low-income families. To find out more...
Do you accept Healthy Smiles?
Do you work with WSIB claims?
Yes! If you've had an accident at work, we can help! Dealing with WSIB and all of the paperwork involved can be quite confusing and complicated, so let us do it...
Do you work with WSIB claims?
Do you do all types of dentistry?
Yes! Our team of dentists cover the entire range of dental care for your whole family, from kids to seniors and everyone in between. Whether you need a check up and cleaning, or want to get...